Hotel Zen enjoys a central location, 200 meters from the Balerna Train Station and 500 meters from the Chiasso exit of the A2 motorway, and offers free Wi-Fi and free private parking. All rooms at the Zen hotel have a private bathroom and feature a flat-screen TV with cable channels. The rooms are reachable by elevator. Breakfast is served every morning in the Bien-être restaurant. An office room is available at the property, as well. Guests can rent it upon request. The Bellavista Bus Stop can be found right in front of the hotel.