How may we help you?

There are lots of ways to get in touch with us:

Do it yourself

You can manage your personal data as
well as your Hotelcard membership online.

Online support

Find answers to your questions in our FAQ
or open a ticket for our Customer Service.

Call Customer Service

0800 101 43 41
(free from the fixed network of DTAG)
Mon-Fri 9:00-12:00, 14:00-17:00
From abroad: +41 33 550 59 95

Hotel assistance

Manage your hotel on our Extranet
or register your hotel to join Hotelcard.